⚠️ For ages 21 and above only

og111's Responsible Gaming — Your Safety Is Our Top Priority

og111 believes that gaming should be for enjoyment only. Our responsible gaming policy enables you to play within safe limits and get help when you need it.

Why is responsible gaming important?

Online gaming is a legitimate form of entertainment, but it is not for everyone and is not suitable in all situations. At og111 we want you to stay in control at all times. Responsible gaming means understanding your own capabilities and limits and enjoying games accordingly.

Gaming should not be used as a way to solve financial problems or to escape stress. If gaming is having a negative effect on your daily life, family or financial situation, it is important to seek help.

⚠️ Age limit: Only people aged 21 years or older may open an account and play at og111. Keeping minors away from gaming is our highest priority.
  • Always treat gaming as entertainment, not a source of income
  • Set a weekly or monthly budget for yourself
  • Do not chase losses by placing bigger bets
  • Consider your mental and financial state before playing
  • Prioritise spending time with family and friends
  • Take regular breaks and do not play when you are tired or emotionally unsettled
  • Never play with borrowed money
  • Do not share your account password with anyone, especially minors

Our Protection Tools

og111 provides several effective tools to keep you safe. Using these tools you can take control of your own gaming experience.

Financial Control

Deposit Limit

You can set a maximum deposit limit on a daily, weekly or monthly basis. Once set, your transactions will be restricted to that limit. Lowering the limit takes effect immediately; a 7-day waiting period applies for increases.

Time Management

Session Time Limit

Set a maximum time limit for each gaming session. When the set time is up you will be logged out automatically. This prevents spending too much time on games and helps you focus on other important activities.

Temporary Break

Time-Out Feature

If you feel you need a short break, use the time-out tool to temporarily close your account for 24 hours to 30 days. During this period you will not be able to access og111, but your account will reactivate automatically once the period ends.

Permanent Protection

Self-Exclusion

If you feel gaming is getting out of your control, apply for self-exclusion. Once activated, your account will be completely closed for an extended period and you will not be permitted to open a new account during that time. Contact support to use this option.

Reality Reminder

Reality Check Notifications

Pop-up messages at set intervals will remind you how long you have been playing and how much you have won or lost. This information helps you make informed decisions.

History Review

Transaction and Gaming History

View your complete deposit, withdrawal and gaming history at any time from your account panel. Analyse your own habits and take action if needed. Transparency is the foundation of responsible gaming.

Deposit and Withdrawal Rules

Financial limits are an important part of responsible gaming. The following limits are set at og111 and apply to all players:

Transaction Type Limit
Minimum Deposit ৳300 (all methods)
Minimum Withdrawal ৳800
Withdrawal Time 10–45 minutes
Payment Method bKash, Nagad, Rocket, Bank Transfer

As a responsible gaming tool you can also set a personal deposit limit that is lower than the system limit.

Self-Exclusion Process

1

Contact Live Chat

Speak directly in Bengali with og111's 24/7 live chat support and request self-exclusion.

2

Choose the Exclusion Period

6 months, 1 year or permanent — choose the right period for your situation. Our team will help you make the decision.

3

Account Will Be Closed

After verifying your request, your account will be completely deactivated for the specified period. Login and deposits will not be possible during this time.

4

Reactivation

If you wish to reactivate at the end of the period, contact support. We will confirm that you are truly ready.

Recognise the Signs of a Gaming Problem

Gaming addiction develops gradually and is often difficult to recognise on your own. The self-assessment questions below will help you understand your situation. If the answer to most questions is "yes", you should seek help.

Are you placing bigger bets to try to recover money you have lost?
Are you hiding your gaming from family or friends?
Do you feel restless or anxious when you cannot play?
Are you neglecting work, studies or family responsibilities because of gaming?
Are you spending money meant for bills or daily expenses on gaming?
Are you playing with borrowed money or taking out loans to play?
Remember: A gaming problem is not a sign of weakness — it is a health issue that can be resolved. Seeking help is an act of courage.

Are the people close to you noticing?

  • Your mood is changing suddenly
  • Irregular sleep or eating patterns
  • Financial irregularities or lack of transparency
  • Reduced social contact
  • Lack of focus at work or in studies

If you or someone close to you is experiencing these signs, please contact our support team. We are ready to help without judgment.

Protection of Minors

og111 firmly believes that no one under the age of 21 should be given the opportunity to participate in any form of online gaming.

Keep Your Password Private

Never share your og111 account password with children or teenagers. Do not leave your device unattended while logged in.

Use a Device Lock

Keep a password or biometric lock on your mobile or computer. Install parental control software on family devices.

Build Awareness

Have an open conversation with younger family members about the risks of online gaming. Present gaming as something strictly for adults.

Report Suspicions

If you suspect a minor is using an account on og111, notify us immediately at [email protected]. We will act promptly.

Contact Us for Help

The og111 support team is always by your side

If you feel gaming is becoming a problem, contact our 24/7 Bengali live chat support. Our trained support team will help you use any tool you need — self-exclusion, limit setting or time-out.

Live Chat

24/7 instant support in Bengali

Email Support

[email protected]

Common Questions about Responsible Gaming

Go to your account settings and set a deposit limit from the "Responsible Gaming" section. You can set a daily, weekly or monthly limit. Lowering a limit takes effect immediately, but increasing it requires a 7-day review period. Contact live chat for direct assistance.

Yes. Any balance remaining in your account at the time of your self-exclusion request will be returned to your registered payment method (bKash, Nagad, Rocket or bank transfer). The process may take 10–45 minutes to complete.

Time-out is a temporary break — your account is deactivated for 24 hours to 30 days and reactivates automatically when the period ends. Self-exclusion is a long-term solution — your account is closed for 6 months, 1 year or permanently, and you need to contact support to reactivate it.

Start by talking to them with empathy, not judgment. Encourage them to seek professional help. If they are an og111 user, our support team ([email protected] or live chat) can help initiate the self-exclusion or limit-setting process on their behalf. Family members are also welcome to contact us.

Yes, absolutely. Every user must confirm their age at registration, and through our verification process we ensure that only people aged 21 and above can operate an account. Accounts are suspended if suspicious activity is detected.

Only spend on gaming what you can afford to lose entirely. Start by subtracting rent, food, education and other essential expenses from your monthly income. Set aside a small portion of what remains as an entertainment budget and stay within that budget by setting a deposit limit at og111.

Enjoy the og111 gaming experience safely

Enjoy cricket betting, slots or live casino at og111 in line with our responsible gaming policy. If you have more questions, check our FAQ.